* Kindly Mark and Vote this reply if it helps, as it will be beneficial to more community members reading here. Back up and sync docs, photos, videos, and other files to cloud. Tina - * Beware of scammers posting fake support numbers here. Dropbox lets anyone upload and transfer files to the cloud, and share them with anyone. Your understanding is highly appreciated. In summary, these files are saved in Dropbox not OneDrive for business or SharePoint Online, and this issue happens when you open files in Office Online through Dropbox.Īs I shared in the previous reply, in this situation Office Online is equivalent to a third party service in Dropbox, it's more related to Dropbox issue, so I still recommend youĬontact Dropbox support to look into this issue. When you create files on desktop Office and save them to Dropbox, you stillĬannot open them in Office Online through Dropbox.
Thanks for posting back and sharing the detailed information.įrom your description, I understand the issue is that after you create files using Office Online through Dropbox Online, files won't open when you try to open them in Office Online.
